When many people step up to rent a car in Bulgaria, there is always a slight hesitation to jump into contract agreements. This is because many agents and companies are always looking to charge a lot for unnecessary services. As a business owner, you want people to be excited about working with you and to build a mutual trust and respect. The only way to achieve that, is to offer an honest service that follows a list essential guidelines that include:

Offering reasonable insurance rates

No matter where you are in Bulgaria, even here in Sofia, car rental companies have a well known reputation of offering several insurance rates that are expensive and sometimes not that worth it. If you plan to offer insurance to your clients, focus on something important like loss or collision coverage and charge reasonable prices that people won’t be turned off by.

Avoid overbooking at all costs

A lot of Sofia’s car hire services make the fatal mistake of overbooking, much like hotels, BnBs and airlines. For customers, that is both frustrating and expensive, especially if they have to find another service. If you want people to trust your business, do your absolute best to never overbook your cars and in the event that you do, be prompt in providing a solution for customers

Remember that some services don’t need a charge

To be honest, not everything on your car needs to be paid for. If you are charging clients for an extra car seat or steering wheel cover, then it should come as no surprise that people don’t want to hire cars from you. Always remember, all of these small charges add up to a grand total and if it’s more than the average person is willing to spend, they will not think twice about avoiding your business.

Be clear about key information

From age limits, to daily rates and so forth, it is important to let potential clients know how your business operates and what they can expect from you. If you claim to be offering a low cost rent a car service in Sofia but later present extra charges that raise the bill, customers are not going to be happy about that. The same goes for lying about age limits and insurance policies. Never promote services you can never offer if you want people to invest in your business.

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When many people step up to rent a car in Bulgaria, there is always a slight hesitation to jump into contract agreements. This is because many agents and companies are always looking to charge a lot for unnecessary services. As a business owner, you want people to be excited about working with you and to build a mutual trust and respect. The only way to achieve that, is to offer an honest service that follows a list essential guidelines that include:

Offering reasonable insurance rates

No matter where you are in Bulgaria, even here in Sofia, car rental companies have a well known reputation of offering several insurance rates that are expensive and sometimes not that worth it. If you plan to offer insurance to your clients, focus on something important like loss or collision coverage and charge reasonable prices that people won’t be turned off by.

Avoid overbooking at all costs

A lot of Sofia’s car hire services make the fatal mistake of overbooking, much like hotels, BnBs and airlines. For customers, that is both frustrating and expensive, especially if they have to find another service. If you want people to trust your business, do your absolute best to never overbook your cars and in the event that you do, be prompt in providing a solution for customers

Remember that some services don’t need a charge

To be honest, not everything on your car needs to be paid for. If you are charging clients for an extra car seat or steering wheel cover, then it should come as no surprise that people don’t want to hire cars from you. Always remember, all of these small charges add up to a grand total and if it’s more than the average person is willing to spend, they will not think twice about avoiding your business.

Be clear about key information

From age limits, to daily rates and so forth, it is important to let potential clients know how your business operates and what they can expect from you. If you claim to be offering a low cost rent a car service in Sofia but later present extra charges that raise the bill, customers are not going to be happy about that. The same goes for lying about age limits and insurance policies. Never promote services you can never offer if you want people to invest in your business.

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